FAQs
Health & Heaven (H&H) is a California-based health tourism agency offering high-quality healthcare services through partnerships with top surgeons and clinics in Turkey. We provide comprehensive medical and aesthetic treatments at state-of-the-art hospitals, ensuring both exceptional care and value.
At Health & Heaven, we emphasize a balanced approach between medical expertise and aesthetic excellence. Our services range from critical surgeries, such as functional rhinoplasty and IVF, to advanced aesthetic treatments like hair transplants and comprehensive dental care. Whether you’re looking for precise body contouring with liposuction or rejuvenating skin treatments, our team of leading medical professionals ensures a safe, luxurious, and seamless experience tailored to your needs.
Health & Heaven partners with highly qualified and experienced surgeons and clinics that meet international standards. Each facility is equipped with state-of-the-art technology to ensure optimal results and patient safety. Specializing in medical tourism for cosmetic surgery in Turkey, H&H meticulously sources the best surgeons and internationally accredited hospitals to provide the highest level of care. As a US-based company, H&H offers an end-to-end managed process, providing support both during your trip and upon your return home. Only clinics and surgeons with internationally recognized certifications and renowned reputations are selected as partners. Established in 2024, H&H is dedicated to offering top-tier medical services abroad, working with organizations that hold health tourism authorization certificates.
Health & Heaven offers comprehensive and customizable treatment packages to cater to various patient needs. Each package typically includes the medical procedure, pre-and post-operative consultations, accommodation, airport transfers, and a dedicated patient coordinator. For those with friends or family in Istanbul, a basic package covering only the treatment and essential medical care is available. Additionally, tailored packages may offer extra services such as guided tours, wellness programs, and 24/7 support, ensuring a seamless and comfortable experience. A dedicated Client Consultant will manage travel schedules, medical and accommodation arrangements, and more, providing an exceptional and personalized experience.
Booking a treatment with Health & Heaven is simple and convenient. Start by contacting us through WhatsApp, email, social media, or phone. After an initial consultation via telemedicine, ensuring compliance with USA, Turkish, EU, and international data protection laws (KVKK, CCPA, and GDPR), a personalized treatment plan is created. Once you approve the plan, the process moves forward seamlessly. Upon arrival in Turkey, you’ll receive private airport transfers and a welcome package. During your stay, a dedicated patient coordinator ensures your care. Post-treatment, follow-up appointments and 24/7 support are provided to monitor your recovery. Even after returning home, virtual follow-ups and aftercare services ensure your continued well-being.
Health & Heaven offers various payment options, including bank transfers and credit card payments. For those who prefer not to make an upfront payment, payments can be made directly at the clinic or hospital in Turkey. Additionally, H&H provides aesthetic and surgery loans, partnering with renowned financing firms in the US that specialize in medical tourism and cosmetic payment plans. This ensures flexible and convenient patient loans, making treatments more accessible and accommodating individual financial needs.
Health & Heaven ensures a comfortable and seamless stay for patients. Upon arrival, you will be welcomed at the airport, transferred to your accommodation, and guided through your medical procedure by a dedicated team. Post-treatment, comprehensive support is provided for a smooth recovery. You can also enjoy a luxurious holiday experience in Turkey, with opportunities for sightseeing and exploring the local culture, depending on your personalized recovery plan and the nature of your procedure.
Medical procedures in Turkey are highly safe, adhering to global standards. The Turkish Ministry of Health strictly regulates medical practitioners and hospitals, requiring health professionals to join recognized associations such as the Turkish Academy of Aesthetic Dentistry and the Turkish Society of Plastic, Reconstructive, and Aesthetic Surgery. Turkey ranks second globally for hospitals accredited by Joint Commission International, ensuring world-class surgeons and high-quality care. The government actively supports medical tourism, maintaining strict international health standards across all providers.
Health & Heaven ensures comprehensive post-operative care for a smooth recovery. From the initial consultation to aftercare, dedicated patient coordinators provide 24/7 support. Detailed aftercare instructions, post-op medications, and follow-up consultations are provided. One companion is included in your hospital and hotel stays for additional support. All necessary tests and consultations are conducted before and after your operation to ensure optimal recovery, making your medical journey with H&H as stress-free as possible.
In the event of a cancellation, contact Health & Heaven as soon as possible to minimize potential fees. Cancellation policies vary across different medical services and are outlined in each package. Generally, cancellations made well in advance incur minimal fees, while those closer to the treatment date may result in higher charges. Detailed information on cancellation policies is provided in the terms and conditions. H&H strives to be accommodating, offering options to reschedule or provide credit for future services whenever feasible.
Once your treatment is booked, Health & Heaven provides a comprehensive guide to help you prepare, including travel arrangements, necessary documentation, and pre-operative instructions. A dedicated Client Consultant creates a personalized itinerary, managing all aspects such as travel schedules, medical appointments, accommodation, tours, and excursions. The process is straightforward and step-by-step, ensuring you are well-prepared and comfortable throughout your journey.
